Top Rated Home Care Franchise In Memphis TN

Business Overview:

This franchise resale opportunity is a11-year-old Private Duty Home Care Agency serving Memphis, Shelby County, Fayette County and parts of Northern Mississippi. Founded in 2014, the company provides comprehensive in-home care services focusing on the private duty market (50%), Veterans Administration (5%), and Medicaid (45%) clients.

This Business is part of a nationally known, top-rated franchise brand. The Company's core services include personal care, companionship, and specialized care programs such as dementia and Alzheimer's care, post-hospitalization care, and respite care. Their comprehensive service offering includes medication reminders, meal preparation, light housekeeping, transportation assistance, and 24/7 care options. The company has distinguished itself through its commitment to maintaining a safe, independent, and dignified lifestyle for seniors in their homes.

The Company operates through a semi-absentee ownership model with robust professional staff including an Executive Director, Lead Scheduling Coordinator, and an office Assistant. The operation is supported by state-of-the-art technology including Wellsky for scheduling and billing, integrated with Hireology for recruitment and applicant tracking.

New client acquisition comes through multiple channels including online referrals (Care.com, Caring.com, Aging Care), direct referrals from healthcare professionals, and strong relationships with doctors' offices, skilled nursing facilities, hospitals, and assisted living communities. The Company has built a stellar reputation in the local senior care community over its operational history, evidenced by favorable Google reviews and consistent client testimonials.

The service market includes a number of large hospitals, senior centers, assisted living communities, nursing homes, memory care and skilled nursing facilities. The Business has established National referral sources, a database of over 500 local referral sources, and 65+ Caregivers, hired, trained, on payroll. This business requires no prior home care/medical experience. Training, guidance & ongoing support will be provided by the Franchisor & the seller is willing to negotiate transition & ongoing training, as well as a consultant role after the sale.

The Company operates in an attractive Memphis metropolitan market serving Shelby and Fayette County, with access to over 300,000 seniors aged 65+ in their territory - representing nearly 2.5x the average U.S. territory concentration for comparable franchise operations. This demographic density provides significant growth runway for expanded service delivery.

According to IBISWorld, widespread outbreaks at residential facilities in the first year of the pandemic led more people to value remaining in their homes as they age; the interest in aging-in place has only grown even as pandemic concerns have dissipated as older adults look for options that offer safety and independence. In all, revenue has been expanding at a CAGR of 1.9% to an estimated $137.2 billion over the past five years, including expected growth of 0.6% in 2024.
Trends driving growth in recent years will accelerate moving forward, providing massive opportunities for home care providers. How home care providers capitalize on these trends will depend on insurer reimbursements and workforce development.

Technology, ranging from wearables to telehealth, will have a more prominent role in the industry as providers look for ways to improve patient care while lessening the burden on staff. Revenue will continue growing at a CAGR of 3.6% to an estimated $163.9 billion over the next five years.

The seller is selling for personal reasons but will assist during a transitional period. The Caregivers and staff, all of which are W2 employees, are available to work with a new owner.

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